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  • What is EZY?
    EZY is a monthly subscription service offered by BLive that allows users to rent electric vehicles hassle-free. A convenient and flexible way to enjoy the benefits of riding an EV without a long-term commitment.
  • Why choose EZY?
    By choosing EZY, you actively contribute to a sustainable lifestyle. EVs produce lower emissions, reducing your carbon footprint and helping fight climate change. 💪🌏 Plus, hey! you can enjoy the benefits of riding an EV without the financial burden of owning one. Flexibility, convenience, and a hassle-free experience is all it is!
  • How does EZY work?
    With EZY, you can choose an EV from our wide selection of models and subscribe to it monthly. You pay a fixed monthly subscription fee that covers the vehicle, maintenance, insurance, and roadside assistance. Simply sign up, choose your preferred vehicle, subscribe to it, and voila! Once your desired EV is assigned, our team at EZY will connect with you. You’ll need to pay the deposit amount, the first month's rental, and start riding!
  • What is EZY Swap?
    With EZY, you not only gain access to top EV brands but can easily swap your EV every month, embracing different models that suit your evolving preferences. Our well-maintained fleet assures that your journey is hassle-free, and on par with your elevated standards.
  • Is EZY a product of BLive?
    Yes, EZY is a product offered by BLive. BLive is a multi-brand online EV store that has launched EZY as a monthly subscription service for renting EVs. This was to make electric vehicle usage more accessible and convenient for customers.
  • I’m confused about which subscription plan to choose.
    Don’t worry, with a wide range of EVs to choose from, we’d be confused too! This is why we also offer ‘Try & Buy’. Choose your desired EV subscription plan, and use it for a month, not happy? Swap to a different EV next month. It’s that EZY. PS- This will depend on the duration of your subscription plan.
  • How do I sign up for EZY?
    You can pre-book your EV with EZY at Rs 49 only! Visit and click on Book Now. Once your pre-booking is confirmed, you will be added to our waitlist!
  • How does the waitlist work?
    To join the waitlist, you will have to pay a nominal fee of Rs 49 and provide your email address and other required information on our website. Once you're on the waitlist, you'll receive updates about the availability of EZY in your city and any other information.
  • How do I know if I’m eligible for EZY?
    In order to be eligible for EZY, you need to be 18, along with the following requirements: A Full Driver’s Licence: 1 year Not banned from driving within the last five years. All criminal convictions must be referred. We also accept drivers with International Driving Permits.
  • What electric vehicles are available through EZY?
    EZY offers a dynamic range of EVs from top premium brands. You can visit our website to see the range of EVs that are available and choose the one that suits your preferences.
  • Do I need to pay a security deposit?
    Yes, a security deposit is required when you subscribe to EZY. The deposit amount is refundable and will be returned to you at the end of the subscription period, provided there are no damages or pending charges.
  • Is there a cost to join the waitlist?
    Yes, there is a nominal fee of Rs 15/- as a part of the subscription service, which will be a one-time payment and will be fully refunded after purchasing the subscription.
  • How long will I remain on the waitlist?
    Your time on the waitlist can vary depending on factors such as demand, geography, and EV availability. We'll keep you notified of updates and estimated timelines as they become available.
  • How will I be notified when I’m off the waitlist?
    Once EZY is available in your area, we'll drop you an email or notify you of the provided contact information. This will have all the instructions on how to proceed with the subscription process and secure your EV rental!
  • Why is the booking amount so low?
    Think of it as a 'Hey, I'm interested!’ token. This nominal fee of Rs 99/- is a part of the subscription service, which will be a one-time payment and will be fully refunded after purchasing the subscription. Our EV expert will get in touch with you for further details.
  • What happens next after booking?
    Congrats on the first step! 🎉Once your booking is confirmed, our EV expert will reach out to you, break down the rental details, sort out the remaining balance, and get your EV rolling to your doorstep!
  • What happens if I do not hear from Ezy after booking?
    Hold tight, we will never leave you hanging. In case you want to reach out to us for anything, drop a ‘Hi!’ here with your query and your email address/phone number. And we’ll get back to you shortly. You can also reach out to us at 08047190022 anytime from 9:30 AM to 6:30 PM, MON-FRI.
  • How long would the discount last?
    Don’t we all love good deals?! Don't worry, if you book your EV under the discount, we'll lock in those rates for your whole rental ride. PS- Your price would only change if you break the rental and re-start.
  • Why do you have few brands?
    We get it, we all love having choices! Ezy's mantra? Quality over quantity. We carefully pick premium brands to make your rental experience a breezy delight. Stay tuned for more premium picks coming your way!
  • I just placed my order. When will I receive it?
    Congratulations! You’re one step closer to a sustainable future. We aim to deliver orders as soon as possible. Our EV expert will connect with you shortly to confirm your booking.
  • How will my order be delivered?
    EZY will coordinate the delivery of your order and our very own representative will ensure safe and efficient delivery of the EV at your doorstep. PS: Your delivery fee is on us!
  • It's been more than xx days since I placed my order but still haven’t received it.
    We’re sorry for the inconvenience. Order delays can occur due to various reasons, including unexpected demand, availability, or unforeseen conditions. Rest assured, your EV will be at your doorstep soon!
  • I want to cancel my subscription.
    We’re sorry to see you go. You can cancel your subscription at any time. Please note that you will be charged a fee for early cancelations (the difference between the plan's rental rates) If you’re unsure, reach out to us and we will assist you with the process. Could you also spare two minutes of your time and let us know why you wish to cancel?
  • I canceled my subscription, when can I expect my refund?
    Once you cancel your EZY subscription, the refund will be processed once we receive the EV. It typically takes 2-5 working days. You can also track your refund status on the web/app.
  • I don’t want to continue my subscription.
    If you wish to discontinue your EZY subscription before the intended end date, please contact our customer support team and inform them of your request to cancel your subscription. Could you also spare two minutes of your time and let us know why you wish to cancel?
  • How Can I Renew my subscription?
    EZY offers a monthly subscription model, allowing users to subscribe on a monthly basis. After your first month, you have the flexibility to renew your subscription for another month or change the vehicle based on your preferences and pay accordingly.
  • Can I pay for my subscription in installments?
    We do not accept installments for EZY subscriptions. The payment for the subscription is typically made as a one-time payment at the beginning of each subscription.
  • Can I change my subscription?
    Of course! You can change your EZY subscription every month. This means that at the end of each month, you can make changes to your subscription by selecting a different EV based on your needs and preferences.
  • What is included in the monthly subscription fee?
    The monthly subscription fee covers EV rental, comprehensive insurance, and 24/7 roadside assistance. You won't have to worry about additional costs like registration fees, taxes, or servicing expenses.
  • Can I customize my subscription plan?
    At the moment, our subscription plans are fixed and offer all-inclusive coverage. However, we are working to enhance this feature and may introduce customizable plans in the future. Stay Tuned!
  • How long can I rent an EV through EZY?
    EZY offers flexible rental periods. You can choose to rent an EV for as short as one month or for an extended period based on your requirements. Whether you need it for a few months or longer, we have options to accommodate all your needs.
  • Is EZY available in my city?
    Currently, EZY is available only in Hyderabad and Bangalore. However, don’t worry, EZY is expanding and we will be available in your city soon! Follow us on Instagram to stay in the loop.
  • What identification documents are required to buy a subscription with EZY?
    To buy a subscription with EZY, you are required to provide certain identification documents. These include: 1. Aadhar Card 2. Address Proof 3. Employee ID Card 4. Driving License 5. A Video or Physical KYC process. Please note, you will only have to submit a copy of your ID and not the original.
  • Can I subscribe to EZY without providing my Driving License or Aadhar Card?
    EZY requires a valid Driving License and Aadhar Card as part of the identification process for subscribing to EZY. These documents are necessary to ensure compliance with legal requirements and to verify your eligibility for EZY. Unfortunately, we will be unable to proceed with the subscription without these documents.
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